Welcome to Plendix.com. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site. If you do not agree to these terms, you may not use our services.
1. Introduction
These terms and conditions govern your use of Plendix.com and our services. By accessing our website, you accept these terms in full. If you disagree with any part of these terms and conditions, you must not use our website.
2. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Our servers are located in the EU and are compliant with GDPR regulations to ensure the highest standards of data protection.
3. Shipping Policy
We offer shipping to various countries through reliable carriers such as DHL, UPS, PostNL, FedEx, and local postal services. Our processing time for orders is 1-5 business days. Estimated delivery times are as follows:
- EU Nations: 5-10 business days
- Non-EU European Countries: 8-15 business days
- USA, Canada, Australia, New Zealand, and other modern countries: 5-10 business days
- All Other Countries: 8-20 business days
For more details, please visit our Shipping Policy.
4. Return Policy
We offer a 30-day money-back guarantee under the following conditions:
- The product is unused and in its original packaging.
- You provide a valid tracking number and an image of the product.
We do not accept returns for products damaged due to usage, changes of mind, or returns initiated after 30 days from the delivery date. For detailed instructions on initiating a return, please visit our Return Policy.
5. Refund Policy
You may cancel your order within 3 hours of purchase. We offer a 30-day money-back guarantee for unused products in their original packaging. Refunds are provided under the following conditions:
- The product arrives damaged.
- You provide photos of the damaged item and order details.
We do not offer refunds for taxes, customs duties, or returns due to changes of mind. For more information, please review our Refund Policy.
6. Payment Methods
We accept various payment methods for your convenience, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Stripe
- Apple Pay
- Google Pay
- Klarna
For more details on our payment options, please visit our Payment Methods page.
7. Careers
Plendix.com is always looking for talented and passionate individuals to join our team. We offer roles in customer service, marketing, product management, supply chain and logistics, IT, and warehouse operations. For more information about current openings, please visit our Careers page.
8. Press
For the latest news, press releases, and media resources, please visit our Press page. For media inquiries, contact us at press@plendix.com.
9. Intellectual Property
All content on Plendix.com, including text, graphics, logos, images, and software, is the property of Plendix.com or its content suppliers and is protected by international copyright laws. Unauthorized use of this content is strictly prohibited.
10. Limitation of Liability
Plendix.com will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to damages for loss of profits, data, or other intangibles.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Netherlands.
12. Changes to Terms and Conditions
Plendix.com reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Plendix.com
Email: support@plendix.com
Address: Blankenstein 400, Meppel, 7943PH, Netherlands
Thank you for choosing Plendix.com. We are committed to providing you with the best possible service and ensuring your satisfaction with every purchase.